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SHIPPING & DELIVERY

All orders are shipped from SINGAPORE 

All international orders will be delivered within 5-20 business days . 

Due to the outbreak of COVID-19, we are experiencing restricted movement across the world. Please expect a delay in delivery of shipments during this period.

Please take note of the delivery times before placing the orders 

 

Do you ship worldwide & how much does shipping cost?

Yes - we ship worldwide. 

 

Do you offer express shipping?

Yes - we do. We offered discounted rates for express shipping if you prefer to receive the product quicker. Actual rate will be advised during checkout. 

 

What are your shipping and processing times?

Standard Shipping Times 

USA and Canada: 5 - 15 business days

Asia : 6 - 15 business days

Oceania: 8 - 15 business days

Europe: 8 - 15 business days

Latin America: 9 - 26 business days

Other countries: 11 - 30 business days

Note : Shipping time might vary depending on location, customs regulations and other factors beyond our control

Processing Times

Orders can sometimes take 1-3  days to process after placing the order before shipping out.

 

Custom Import Duties


All International orders are subject to the receiving country's import fees, duty, taxes and/or brokerage fees.

 

 

These funds are neither paid to Phamcare nor are they set by Phamcare rather they are paid to and set by your home country's government as per import/export regulations and charged by your local postal carrier.

 

 

Funds are due upon receipt in accordance with your local import and postal regulations and are customers

 

 

The buyer is responsible for paying the additional costs such as duties, taxes, and customs clearance fees.

 

 

Packages are marked with the value of the item as paid by the customer in legal accordance with international postal regulations.

 

 

We do not mark packages as a gift.

 

Where can I find my tracking number?

When your items are shipped out, you should receive notification from us via email providing you with a tracking number.

If you haven't received one or if the tracking number doesn't work, its okay. Contact us and we'll fix it! 

If you need more detailed information, please send us an email at support@phamcare.com and we'll help you out!

 

Unexpected Delays

In some instances the delivery may take more time than the standard shipping times stated here. Please contact us if your package is taking TOO LONG to arrive and we will help you to resolve any situation that we have control over!